Telephone Sales Skills Training

telephone sales skills asia
Telephone sales skills
HIGH PERFORMANCE TELEPHONE SELLING – STRATEGIES TO DRIVE SALES RESULTS
  • Improving sales call content and dynamics to achieve results
  • Effective questioning to elicit context and insight into needs
  • Aligning customer requirements with effective solutions
  • Removing barriers to deals by overcoming objections
  • The art of closing the deal and setting timelines
Ultimahub’s High Performance Telephone Selling training and workshops improve chances for sales success.

This intensive program teaches even the very best sales teams a variety of selling and proven methodologies to increase business and closing rates as well as grow your pipeline. We use three fundamental selling principles:

  • The optimal combination of deal strategy, process and dialogueue skills.
  • Correct utilization of a strategic and sales process driven toolbox in all phases of the interaction.
  • Encouraging buying behavior by applying the use of anchors and indicators to validate and on-board successful outcomes.

Ultimahub’s High Performance Telephone Selling programs equip your sales team and key negotiators with the methodologies and techniques to overcome even the most demanding customers.

The course consists of five elements and – although effective as a standalone module – it is most useful when combined with other performance improvement solutions including:

  • Labeling Potential Outcomes
  • Diagnostic Selling
  • Interactive Focused Customization
  • Using Technology and CRM Systems to Manage the Sales Process
  • Effective Customer Communication, The Art of the Deal and Specialized Coaching

The objective of the course is to combine structured sales techniques (i.e., tactics and strategies), continued focus on the closing the deal and how to apply a methodological approach to the sales process. Outputs and results generally include increased buying rates from expanded pipelines and an – especially higher awareness for B2B sellers – as well as positive behavioral change in the sales person and team.

Training Course Benefits

  • To provide a structured process and consistency throughout the sales process and re-enforce the professionalism of your sales team and key negotiators. Learn efficient preparation, structuring and pitch execution strategies.
  • Improve the way your sales people communicate by using a consultative approach to deliver your message and how to deliver the ‘perfect’ sales call and improve interactions.
  • Cultivate rapport building skill sets to facilitate open and honest dialogueue where your customers become trusted business partners and share their challenges candidly.
  • Increase chances of repeat and referral business.

Suitability

  • Typical attendees include new and experienced sales people looking to challenge themselves and increase their professional skill set and closing rate.
  • Customized solutions are available for company execs, HR and sales managers who wish to train their teams further on this powerful and game changing topic.

Online & Offline

  • The program can be delivered off-line and online via our remotes online learning platform.
  • Customized workshops and training as well as ongoing coaching can be designed to meet your requirements and continue our educational needs.
  • “Train-the-Trainer” Workshops for all levels of staff.

Course Delivery Structure:

  • Initial Consultation/Testing
  • Visually Powerful PPT
  • Roleplays, Practice
  • Training Material
  • PDF Handouts
  • Ongoing CPD Planning

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