PJ Culley

PJ Culley

Learning & Development Specialist

PJ Culley is a trainer specialising in Problem Solving. Their current training profile is Learning & Development Specialist. Training topics include Education & Language Instruction, English as a Second Language (ESL / TEFL), English Immersion & Conversation Practice, Creative Writing & Storytelling, French History & Literature (introductory–intermediate), Cross-Cultural Communication, , Professional Training & Development, Onboarding & Orientation Programs, Customer Service Excellence, Communication Skills (Written & Verbal), Leadership & Team Development, Conflict Resolution & Problem Solving, Mentorship & Coaching Programs, , Operations & Business Skills, Process Improvement & Workflow Design, Compliance Training (Fair Housing, ADA, HR Basics), Data Literacy & Reporting with Excel/Google Sheets, Customer Experience Management (CSAT, NPS, DSAT metrics), CRM Systems Training (Salesforce, Yardi, RealPage, Entrata, OneSite, AMSI), , Specialized Topics, Remote Team Leadership & Virtual Collaboration, Community-Building Strategies, Diversity, Equity, Inclusion, & Belonging (DEIB) in Teams, Event Planning & Engagement Strategies, Creative Problem Solving Through Storytelling. Core expertise areas include Soft Skills, Digital Skills, HR & Talent, Operations, Leadership & Management. The profile highlights practical learning that participants can apply directly in real workplace situations.

Expertise Area

Soft SkillsDigital SkillsHR & TalentOperationsLeadership & Management

Expertise Category

Problem SolvingExcelData LiteracyOnboardingProcess ImprovementTeam LeadershipLearning & DevelopmentLeadership Development

Languages

English

Locations

Remote / Virtual

Training Topics

Education & Language InstructionEnglish as a Second Language (ESL / TEFL)English Immersion & Conversation PracticeCreative Writing & StorytellingFrench History & Literature (introductory–intermediate)Cross-Cultural CommunicationProfessional Training & DevelopmentOnboarding & Orientation ProgramsCustomer Service ExcellenceCommunication Skills (Written & Verbal)Leadership & Team DevelopmentConflict Resolution & Problem SolvingMentorship & Coaching ProgramsOperations & Business SkillsProcess Improvement & Workflow DesignCompliance Training (Fair HousingADAHR Basics)Data Literacy & Reporting with Excel/Google SheetsCustomer Experience Management (CSATNPSDSAT metrics)CRM Systems Training (SalesforceYardiRealPageEntrataOneSiteAMSI)Specialized TopicsRemote Team Leadership & Virtual CollaborationCommunity-Building StrategiesDiversityEquityInclusion& Belonging (DEIB) in TeamsEvent Planning & Engagement StrategiesCreative Problem Solving Through Storytelling

Delivery Methods

Online

Qualifications

TEFL Degree - Serious Teachers
Bachelor's Degree French Literature & History - University of Memphis
Master's Degree Creative Writing - National University