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Jonilda Trebicka

Jonilda Trebicka

ESL Trainer | Specialized in Workplace Communication & Soft Skills

Experienced ESL Corporate Trainer specializing in Business English and workplace soft skills. With a strong background in customer service, sales, and professional communication, I design and deliver practical, results-driven training that helps professionals communicate confidently in English-speaking environments. My approach focuses on real-life workplace scenarios, enhancing communication, collaboration, and overall performance.

Expertise Area

CommunicationComplianceLanguageSoft Skills

Expertise Category

Business CommunicationIntercultural CommunicationDifficult ConversationsRegulatory ComplianceEthics & ConductBusiness EnglishProfessional Communication EnglishMeeting & Presentation EnglishWriting & Email EnglishIndustry-Specific EnglishCross-Cultural EnglishEmotional IntelligenceCritical Thinking & Problem SolvingTime Management & Personal EffectivenessCollaboration & TeamworkResilience & AdaptabilityProfessional Presence

Languages

English

Locations

Global / WorldwideRemote / Virtual

Training Topics

The training topics I have selected for these courses are closely aligned with the experience I have gained over the years. Each role I have held can be transformed into a practical course that covers workplace interactionscommunication skillstask managementtime managementand all key aspects of operating in an English-speaking work environment.Find below the training topics:Professional Communication in Financial ServicesExplaining Financial Products in Simple EnglishCustomer Confidentiality & Ethical CommunicationHandling Sensitive Customer SituationsProblem Resolution in Formal Work EnvironmentsEffective Customer Communication in EnglishHandling Difficult Customers with ConfidenceActive Listening & Problem SolvingUpselling & Cross-selling TechniquesManaging Customer Expectations ProfessionallyEngaging Diverse AudiencesExplaining Complex Information SimplyCultural Awareness & CommunicationTime Management & Productivity at WorkTeaching English for Real-Life SituationsSimplifying Complex ConceptsAdapting Communication to Different LevelsBuilding Confidence in Speaking EnglishWorkplace English for Customer-Facing RolesCommon Interview Questions & How to Answer ThemCommunicating Professionally During the Hiring ProcessAssertiveness vs. Politeness in Professional SettingsWorkplace Communication for Non-Native English SpeakersPerformance Reviews: How to Prepare and RespondCreating a Positive Work EnvironmentMotivation & Productivity at Work

Delivery Methods

Online

Qualifications

My work experiences are the main qualification for this role- I have completed workshops and trainings relevant to teaching remotely and corporate trainings.

Previous Clients

Previous clients include adults from various companies and corporates in Asia & Europe.

I have worked for various Ed-tech companies and out of 7 years. Almost four of them were with adult learners from various levels, backgrounds and professions.

I would be happy to contact some of my previous learners for testimonials-

Website

Jonilda Trebicka

LinkedIn

www.linkedin.com/in/ jonilda-trebicka-81924935

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