冲突管理技巧培训

衝突管理課程 Ultimahub培訓
職場衝突管理技巧 企業內訓 Ultimahub

Conflict Resolution Training in Taiwan

Build Stronger, More Collaborative Teams by Managing Conflict Effectively

Ultimahub’s Conflict Resolution Training empowers professionals at all levels from team members to senior managers to resolve workplace disagreements constructively. Whether you’re managing internal disputes, cross-cultural misunderstandings, or communication breakdowns, this course gives you the tools to turn conflict into opportunity.

Designed for corporate teams in Taipei, Kaohsiung, and across Asia, our training blends psychology, communication frameworks, and role-based simulations to build real-world conflict management skills.

Conflict Resolution Training in Taiwan and Asia
Conflict Resolution Training in Taiwan and Asia

Why Conflict Resolution Training Is Critical in Today’s Workplaces

Even the most successful teams face conflict. What sets great organizations apart is how they manage it. Without clear strategies, unresolved tensions can lead to:

  • Reduced productivity and employee morale
  • Increased turnover and absenteeism
  • Toxic work environments and breakdowns in collaboration
  • Damage to client relationships and external reputation

Ultimahub’s training helps you identify early signs of conflict, respond with confidence, and foster a culture of open, respectful dialogue.

Who Should Attend?

Role Focus
Team Members Improve interpersonal communication and trust
Managers & Team Leads Resolve team disputes and mediate with confidence
HR Professionals Strengthen internal grievance handling processes
Cross-functional Teams Navigate power dynamics and conflicting priorities
Remote/Hybrid Teams Manage virtual misunderstandings and tensions
Project Managers Balance deadlines, personalities, and stakeholder needs

What You'll Learn

Participants will walk away with practical, repeatable tools to:

Understand the psychology behind conflict and escalation

Identify early warning signs of workplace tension

Use active listening and assertiveness to defuse conflict

Apply structured models such as CLEAR, DESC, and Nonviolent Communication (NVC)

Mediate disputes with neutrality and empathy

Create a culture of feedback and psychological safety

Resolve cross-cultural and virtual misunderstandings

Document, debrief, and follow up on conflict incidents

Course Modules

  • Introduction to Workplace Conflict
    Types, causes, and impacts of conflict in modern teams

  • Understanding Behaviour & Communication Styles
    DISC, assertiveness vs. aggression, personality clashes

  • Conflict Management Frameworks
    CLEAR model, Thomas-Kilmann Conflict Modes, DESC scripting

  • Mediation & Resolution Techniques
    Neutral facilitation, escalation strategies, de-escalation language

  • Cross-Cultural & Remote Conflict
    How culture and remote settings change conflict dynamics

  • Action Planning & Feedback Culture
    Embedding resolution tools into team practices

Format & Customization Options

💼 Corporate Workshop — Half-day, full-day, or multi-session

💻 Live Online Sessions — Ideal for hybrid or distributed teams

🧠 Blended Learning — Combine self-paced content with live simulations

🏢 On-Site Delivery in Taiwan — Available in Taipei, Kaohsiung, or at your company office

🌐 Multilingual Facilitation — English and Mandarin delivery available

Why Choose Ultimahub?

  • Extensive experience working with multinational teams in Taiwan and Asia

  • Tailored industry scenarios for finance, tech, healthcare, logistics, and manufacturing

  • Bilingual facilitators experienced in local and regional team dynamics

  • Post-training support, toolkits, and implementation checklists

“Ultimahub’s Conflict Resolution course helped transform how our team navigates difficult conversations. Productivity went up, and so did trust.”
— HR Director, Regional Logistics Company (Kaohsiung)

咨询与交流

让我们与您一同打造更具韧性与包容力的团队文化。欢迎与我们联系,预约专属的策略咨询会谈。

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