Summary
Senior professionals need the ability to interpret context, make sound decisions, align stakeholders, and lead change with credibility. This course develops practical capability in Design Thinking & Innovation so leaders can think more strategically and execute with greater clarity and influence. In this Design Thinking & Innovation Training Course in Phnom Penh, participants build practical capability in Design Thinking & Innovation with focus on change readiness, user adoption, and practical implementation. The programme is designed for organisations in Phnom Penh that want enhanced implementation capability, clearer judgement, and better day-to-day application.
The programme goes beyond theory to explore how Design Thinking & Innovation works in practice — covering what successful adoption requires, where typical weaknesses occur, and how participants can put the learning into practice straight away within their own teams.
Audience
- high-potential professionals with broader decision responsibility
- professionals who need stronger strategic communication and judgement
- transformation, strategy, and business unit leaders
- leaders preparing for wider organisational or cross-functional roles
- senior managers and leaders
Learning Outcomes
- recognise risks, trade-offs, and organisational implications
- support better user adoption and more disciplined rollout of change
- connect day-to-day execution to broader business objectives
- communicate direction and rationale more clearly
- apply more structured thinking to strategic issues and choices
- lead with stronger credibility in complex environments
- improve judgement, prioritisation, and stakeholder alignment
- connect operational reality to broader business choices and lead more strategically
Agenda / Modules
Module 1: Business case and change context
- why organisations invest in design thinking & innovation
- what changes for teams, roles, and processes
- linking change to business outcomes and user value
Module 2: Adoption barriers and readiness
- common barriers to adoption
- readiness assessment and stakeholder needs
- gaps in skills, confidence, or process clarity
Module 3: Communication and engagement
- communication, sponsorship, and support planning
- how to engage users and managers effectively
- reducing confusion and resistance during rollout
Module 4: Embedding new ways of working
- reinforcing behaviours, workflows, and accountability
- support models and job aids
- turning training into sustainable practice
Module 5: Measurement and improvement
- tracking adoption, feedback, and improvements
- learning from issues and exceptions
- using measures to strengthen rollout quality
Business Benefits
- stronger leadership capability for broader organisational impact
- better handling of ambiguity, trade-offs, and change
- improved stakeholder confidence and communication quality
- stronger alignment between leadership intent and execution
- better strategic clarity and decision quality
- higher adoption quality and stronger return on digital change initiatives
What’s Included
- reflection exercises and practical planning tools
- materials that support post-course application
- leadership workshop built around strategic and organisational scenarios
- optional tailoring to business context, function, or transformation agenda
- discussion of frameworks, trade-offs, and decision quality
FAQs
1. Who should attend this Design Thinking & Innovation course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in design thinking & innovation. The group composition can be adapted based on seniority, department, and business requirements.
2. Can the course be tailored for our organisation in Phnom Penh?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Phnom Penh, live online sessions, and tailored corporate programmes for teams throughout Cambodia and Southeast Asia.