Industrial and Commercial Bank of China (ICBC) is the largest bank in China and one of the largest banks in the world. It was founded in 1984 and is headquartered in Beijing, China. ICBC offers a wide range of financial services including personal and corporate banking, investment banking, asset management, and insurance. The bank has a vast network of branches and ATMs across China and operates internationally in countries such as the United States, the United Kingdom, and Australia. ICBC is known for its focus on technology and innovation, and has implemented digital banking solutions to improve customer experience and streamline operations. The bank is committed to promoting sustainable development and has implemented initiatives to support environmental protection, poverty alleviation, and social responsibility.
Talent Development Program – Online, China
We provided “Financial Service English Training” for ICBC to train their employees to deliver a world class service when providing professional advice to foreign customers. We combined scenario discussions, role plays, and cross-cultural communication knowledge to assist trainees in thinking nimbly and comprehensively as well as perfecting their word usage and pronunciation.
Canalys is a global technology market analyst firm that provides insights, analysis, and consulting services on the technology industry. Founded in 1998, the company is headquartered in Reading, UK, and has offices in several other countries including China, Singapore, and the US. Canalys provides market research and analysis on topics such as cloud computing, cybersecurity, artificial intelligence, and the Internet of Things (IoT). The company also offers consulting services to help technology vendors and service providers grow their businesses and increase their market share. Canalys is recognized for its expertise and thought leadership in the technology industry, and its reports and analyses are widely cited by industry experts, media, and investors.
Professional Business Writing Training – Canalys
The training covered the essentials of effective writing, including how to structure and organize business documents, emails and reports.
The training also covered the use of appropriate tone, language, and formatting to convey ideas clearly and effectively.
The goal of the training was to enhance the ability of attendees to communicate effectively in a variety of business contexts, ultimately improving their productivity and effectiveness in the workplace.
The Coca-Cola Company is an American multinational corporation that produces and sells non-alcoholic beverages, primarily the Coca-Cola soft drink. Founded in 1886, the company is headquartered in Atlanta, Georgia, and operates in more than 200 countries. Coca-Cola’s brand portfolio includes a wide range of other beverages such as Sprite, Fanta, Dasani, and Minute Maid. The company has a vast distribution network and is recognized as one of the world’s most valuable brands. Coca-Cola is committed to sustainability and social responsibility, and has implemented initiatives to reduce water usage, promote recycling, and support community development around the world.
Cross Cultural Communication Workshop – Coca Cola
We provided cross-cultural communication workshops for Coca-Cola Shanghai. The workshops focused on sharing cross-cultural knowledge and leveraging scenarios to discuss how to better communicate with people from different cultures. The training included cross-cultural congruency, body language, taboos and prejudices, as well as how to express opinions using euphemisms.
The University of Nottingham is a public research university located in Nottingham, England. It was founded in 1881 and is consistently ranked among the top universities in the UK and the world. The university has campuses in the UK, China, and Malaysia and offers a wide range of undergraduate and postgraduate programs in various fields such as science, engineering, medicine, humanities, and social sciences. Nottingham is particularly known for its research strengths in areas such as sustainable energy, advanced materials, and healthcare. The university has a diverse student body, with students from over 150 countries, and is committed to providing a high-quality academic experience with a focus on innovation and internationalization.
Creative Problem Solving and Presentation Skills Coaching
The problem-solving modules included: mindset reframing, sensory acuity, strategic analysis, solution generation, planning and implementation. Presentation skills were enhanced through an assortment of beneficial activities including tone and intonation exercises, improv, as well as instilling dynamic influence and persuasion techniques.
Huawei Technologies Co., Ltd. is a Chinese multinational technology company that designs, develops, and sells telecommunications equipment and consumer electronics. Founded in 1987, Huawei is headquartered in Shenzhen, China, and operates in more than 170 countries. The company is a major player in the global telecommunications industry, providing equipment for wireless networks, broadband, and other telecommunications services. Huawei also produces smartphones, tablets, smartwatches, and other consumer electronics. Huawei has faced controversy over allegations of intellectual property theft, espionage, and violation of trade sanctions, but it remains one of the world’s largest telecommunications companies and a major player in the technology industry.
Consulting Sales Training
We carried out Consultative Sales training to develop top performing Sales Teams and Managers from Huawei. Focus was on: Initial prospecting; building and developing rapport; needs establishment; effective questioning and listening; debriefing, summarizing; gaining referrals and driving business and closing the deal.
Cisco is a multinational technology company that designs, manufactures and sells networking hardware, software and telecommunications equipment. Founded in 1984, the company is headquartered in San Jose, California, and operates in more than 100 countries. Cisco’s products and services are used by businesses, governments, and individuals to connect and communicate with each other securely and efficiently. Its offerings include routers, switches, wireless access points, security systems, video conferencing systems, and more. Cisco is considered a leading player in the networking industry and is widely recognized for its innovation, quality, and reliability.
Communication Skills for Asia Based Leaders
Ongoing essential development and improvement of contact interaction between company staff, stakeholders, international teams as well as virtual inter-department information exchange. Training included classroom learning, workshop delivery and web based virtual learning.
Marriott International is a multinational hospitality company that manages and franchises a broad portfolio of hotels and lodging facilities. Founded in 1927, the company is headquartered in Bethesda, Maryland, and operates in more than 130 countries. Marriott’s brands range from luxury to budget and include names like Ritz-Carlton, JW Marriott, Sheraton, Courtyard, and Fairfield Inn, among others. The company’s business model is based on owning and operating its own hotels as well as franchising to independent hotel owners. Marriott is one of the largest hotel companies in the world and is recognized for its high standards of customer service, quality accommodations, and commitment to sustainability.
Developing Sales, Customer Service & Business Etiquette
Training carried out for Marriott Hotel Staff. Focusing on Soft Skills Training as well as English learning for Food & Beverage Staff. Focus areas: Western Business & Dining Etiquette, Cultural Differences; Product and Service Upselling; dealing with difficult customers; achieving World Class Excellence.
Ebner Stolz is a German auditing, tax advisory, and management consulting firm. Founded in 2009, it is headquartered in Stuttgart, Germany, and has over 1,500 employees in more than 15 offices throughout Germany. The company provides a wide range of services, including auditing and assurance, tax advisory, management and business consulting, risk management, and transaction advisory. Ebner Stolz works with clients from a variety of industries, including manufacturing, healthcare, real estate, and financial services, among others. The company is known for its commitment to quality and innovation, and has been recognized as a top employer in Germany. It is a member of Nexia International, a global network of independent accounting and consulting firms.
Business English & Soft Skills Training
We provided a combination of “Business English & Soft Skills Training Courses” according to the needs and requirements of our client. For the managers, we focused on leadership-related aspects, professional business writing, and oral speaking skills. Employee training included provision of initial testing to establish current levels, and tailored content to ensure the training was of maximum benefit to all attendees.