Microsoft Dynamics 365 F&O – Development and Technical Support Professional Training Course

Introduction

Microsoft Dynamics 365 Finance & Operations (F&O) plays a pivotal role in the digital transformation of businesses across Asia. The rapid economic growth in this region, coupled with an increasing demand for streamlined business processes, makes expertise in Dynamics 365 F&O crucial. Companies are seeking professionals who can leverage this powerful tool to enhance their business operations, optimize financial management, and drive operational efficiency. As Asia continues to position itself as a global economic powerhouse, understanding the functionalities of Dynamics 365 F&O is more important than ever for professionals aiming to thrive in this competitive market.

The Business Case

For HR and managers, investing in training for Microsoft Dynamics 365 F&O offers a substantial return on investment. By equipping teams with the necessary skills, organizations can reduce operational costs, improve decision-making processes, and enhance productivity. The ability to customize and automate workflows leads to significant time savings and minimizes human error. Furthermore, trained personnel can better manage financial reporting and compliance, ensuring that the organization meets international standards and regulations. As a result, companies can expect improved financial performance and a stronger competitive edge.

Course Objectives

  • Understand the architecture and components of Microsoft Dynamics 365 F&O.
  • Develop skills to customize and extend Dynamics 365 F&O functionalities.
  • Learn to integrate Dynamics 365 F&O with other Microsoft products and third-party applications.
  • Enhance capabilities in managing and supporting technical issues within Dynamics 365 F&O.
  • Gain insights into optimizing financial management and operational processes.

Syllabus

Module 1: Introduction to Dynamics 365 F&O

This module covers the fundamentals of Dynamics 365 F&O, including its architecture, key features, and benefits. Participants will explore the user interface and navigation, gaining a comprehensive understanding of the system’s capabilities.

Module 2: Development and Customization

Participants will learn how to customize Dynamics 365 F&O to meet specific business needs. This includes developing custom modules, forms, and workflows. The module also covers best practices for coding and testing within the platform.

Module 3: Integration and Data Management

This module focuses on integrating Dynamics 365 F&O with other Microsoft products such as Power BI and Azure, as well as third-party applications. It also covers data management techniques, including data migration and synchronization.

Module 4: Technical Support and Troubleshooting

Participants will develop skills to diagnose and resolve technical issues within Dynamics 365 F&O. The module includes strategies for monitoring system performance and maintaining optimal operation.

Methodology

The course employs an interactive approach, combining theoretical lectures with hands-on exercises. Participants will engage in real-world scenarios, collaborating with peers to solve complex problems. This methodology ensures a deep understanding of Dynamics 365 F&O, preparing learners to apply their knowledge effectively in a professional setting.

Who Should Attend

This course is designed for IT professionals, business analysts, and developers who are responsible for implementing and managing Microsoft Dynamics 365 F&O. It is also suitable for managers and decision-makers who wish to gain a deeper understanding of the platform to enhance business operations.

FAQs

What are the prerequisites for this course?

Participants should have a basic understanding of enterprise resource planning (ERP) systems and experience with Microsoft technologies.

How long is the course?

The course is structured over a period of four weeks, with sessions held twice a week.

Will there be any assessments?

Yes, participants will be evaluated through a combination of quizzes, assignments, and a final project.

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Corporate Training That Delivers Results.

  • Testimonials
★★★★☆

“The Dynamics 365 course boosted our implementation speed by 50%, significantly enhancing our productivity and profitability.”

John Smith

CTO, Tech Industry

★★★★☆

“This course translated complex Dynamics 365 F&O concepts into practical language my HR teams and store managers could immediately apply.”

Sofia Martinez

Chief People Officer, Retail

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