Ultimahub is expanding its trainer network for IT Service Management and is looking for a credible Workshop Facilitator who can support assignments linked to Bangkok and wider regional demand.

Opportunity Overview

An upcoming client brief requires a capable facilitator who can lead IT Service Management learning engagements for technical teams, business stakeholders, and project users in Bangkok, Thailand, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients support technical enablement, systems confidence, and cross-functional adoption.

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

Key Areas of Responsibility

• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Preferred Background

• Proven subject-matter credibility in IT Service Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Bangkok, Thailand, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.

Relevant practitioner-level experience in IT Service Management; strong facilitation and stakeholder communication; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to cloud, infrastructure, cybersecurity, or enterprise technology training, along with experience working with managers, professional learners, or client-facing business teams.

Register Your Interest

Delivery is expected to take place in a Hybrid format, with the engagement currently framed as Multi-Session Programme support.

Professionals with relevant IT Service Management capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.