We are seeking a delivery-ready Learning & Development Consultant with proven IT Service Management capability for assignments connected to Hangzhou, China, and broader Asia.

Opportunity Overview

This opportunity is targeted at a strong consultant with proven IT Service Management expertise and experience supporting technical teams, business stakeholders, and project users across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

The current requirement points to In-Person delivery and should suit someone comfortable supporting Consulting projects.

Key Areas of Responsibility

• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Preferred Background

Demonstrable expertise in IT Service Management; confidence running workshops, training, or advisory sessions for corporate audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; comfortable working in in-person environments.

Ideal candidates will have worked across cloud, infrastructure, cybersecurity, or enterprise technology training, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in IT Service Management with evidence of practical business or corporate application.

Register Your Interest

If your background aligns with this brief, please apply with an overview of your IT Service Management experience, training track record, and preferred delivery model.