A current stream of client demand has created an opportunity for a commercially credible Capability Building Specialist in IT Service Management for assignments associated with Cebu City and the wider Asian market.

Opportunity Overview

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

This opportunity is targeted at a strong specialist trainer with proven IT Service Management expertise and experience supporting technical teams, business stakeholders, and project users across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

Key Areas of Responsibility

From an operational perspective, the assignment is best viewed as One-Off Assignment work delivered primarily in a Hybrid environment.

• Deliver structured IT Service Management training sessions for client teams linked to Cebu City and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Preferred Background

Demonstrable expertise in IT Service Management; confidence running workshops, training, or advisory sessions for corporate audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; comfortable working in hybrid environments.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in IT Service Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Cebu City, Philippines, and wider Asia where relevant.

Ideal candidates will have worked across cloud, infrastructure, cybersecurity, or enterprise technology training, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

Register Your Interest

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.