This role supports the growth of our IT Service Management trainer pool and would suit a credible Subject Matter Trainer available for assignments associated with Riyadh.

Position Summary

We are building our pool of trusted trainers for IT Service Management assignments in Riyadh, Saudi Arabia, and across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients support technical enablement, systems confidence, and cross-functional adoption.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

What Success Looks Like

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Riyadh and wider Asia.

Who This Would Suit

• Proven subject-matter credibility in IT Service Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Riyadh, Saudi Arabia, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.

Hands-on credibility in IT Service Management; experience facilitating learning for business teams; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; able to adapt delivery style, examples, and exercises to different participant groups.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes cloud, infrastructure, cybersecurity, or enterprise technology training in corporate or enterprise environments.

How To Apply

The current requirement points to In-Person delivery and should suit someone comfortable supporting Short Series projects.

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.