Ultimahub is expanding its trainer network for IT Service Management and is looking for a credible Hybrid Learning Consultant who can support assignments linked to Dubai and wider regional demand.

Brief Overview

This opportunity is targeted at a strong consultant with proven IT Service Management expertise and experience supporting technical teams, business stakeholders, and project users across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

Assignments may range from focused workshops to short capability programmes, depending on the client scope, learner profile, and delivery context. The strongest candidates will be able to adapt content without losing clarity or commercial relevance.

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Consulting requirement.

Core Responsibilities

• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured IT Service Management training sessions for client teams linked to Dubai and wider Asia.

Candidate Background

Demonstrable expertise in IT Service Management; confidence running workshops, training, or advisory sessions for corporate audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; comfortable working in hybrid environments.

Ideal candidates will have worked across cloud, infrastructure, cybersecurity, or enterprise technology training, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

• Proven subject-matter credibility in IT Service Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Dubai, United Arab Emirates, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.

Expression of Interest

Professionals with relevant IT Service Management capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.