Ultimahub is expanding its trainer network for IT Service Management and is looking for a credible Client-Facing Trainer who can support assignments linked to Qingdao and wider regional demand.

Position Summary

This opportunity is targeted at a strong trainer with proven IT Service Management expertise and experience supporting technical teams, business stakeholders, and project users across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

What Success Looks Like

• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make IT Service Management content easier to apply after the session.

Who This Would Suit

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Demonstrable expertise in IT Service Management; confidence running workshops, training, or advisory sessions for corporate audiences; strong technical credibility, the ability to simplify complex concepts, and confidence working with mixed audiences; comfortable working in hybrid environments.

Ideal candidates will have worked across cloud, infrastructure, cybersecurity, or enterprise technology training, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

How To Apply

The current requirement points to Hybrid delivery and should suit someone comfortable supporting One-Off Assignment projects.

We welcome interest from credible trainers who can demonstrate strong IT Service Management delivery capability and a practical approach to corporate learning.