For upcoming CRM & Business Systems briefs, we are looking for a strong Training Consultant who can engage professional audiences linked to Surabaya and surrounding markets.

Position Summary

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

This opportunity is targeted at a strong consultant with proven CRM & Business Systems expertise and experience supporting business users, operations teams, and functional stakeholders across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

What Success Looks Like

The expected delivery mode for this brief is In-Person, and the role should be approached as a Consulting requirement.

• Use practical case studies, scenarios, tools, or workflows to make CRM & Business Systems content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM & Business Systems training sessions for client teams linked to Surabaya and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.

Who This Would Suit

Demonstrable expertise in CRM & Business Systems; confidence running workshops, training, or advisory sessions for corporate audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; comfortable working in in-person environments.

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM & Business Systems with evidence of practical business or corporate application.

Ideal candidates will have worked across ERP consulting, systems implementation, enterprise process training, or user enablement, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

How To Apply

If your background aligns with this brief, please apply with an overview of your CRM & Business Systems experience, training track record, and preferred delivery model.