A current stream of client demand has created an opportunity for a commercially credible Learning & Development Consultant in CRM & Business Systems for assignments associated with Tianjin and the wider Asian market.

Assignment Overview

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

Client is seeking an experienced consultant to deliver CRM & Business Systems training for business users, operations teams, and functional stakeholders across Asia. The assignment suits a commercially credible facilitator who can help clients support systems enablement, process execution, and user adoption.

Delivery Scope

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Consulting requirement.

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM & Business Systems content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM & Business Systems training sessions for client teams linked to Tianjin and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.

Candidate Profile

Strong practical expertise in CRM & Business Systems; prior experience delivering corporate learning or facilitation engagements; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to tailor delivery for adult learners and client stakeholders.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM & Business Systems with evidence of practical business or corporate application.
• Availability for project-based work linked to Tianjin, China, and wider Asia where relevant.

Strong fit for consultants, trainers, or practitioners with experience in ERP consulting, systems implementation, enterprise process training, or user enablement and a track record of supporting professional capability-building initiatives.

Next Step

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.