We are seeking a delivery-ready Capability Building Specialist with proven CRM & Business Systems capability for assignments connected to Singapore, Singapore, and broader Asia.

Opportunity Overview

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

This opportunity is targeted at a strong specialist trainer with proven CRM & Business Systems expertise and experience supporting business users, operations teams, and functional stakeholders across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

Key Areas of Responsibility

The current requirement points to Hybrid delivery and should suit someone comfortable supporting Short Series projects.

• Deliver structured CRM & Business Systems training sessions for client teams linked to Singapore and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Preferred Background

Demonstrable expertise in CRM & Business Systems; confidence running workshops, training, or advisory sessions for corporate audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; comfortable working in hybrid environments.

• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.

Ideal candidates will have worked across ERP consulting, systems implementation, enterprise process training, or user enablement, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

Register Your Interest

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.