A current stream of client demand has created an opportunity for a commercially credible Capability Building Specialist in CRM & Business Systems for assignments associated with Suzhou and the wider Asian market.

Assignment Overview

This scheduled role is suited to a delivery-focused specialist trainer with hands-on CRM & Business Systems credibility and experience working with business users, operations teams, and functional stakeholders in Suzhou, China, and across Asia. The work centres on practical application, learner confidence, and helping clients support systems enablement, process execution, and user adoption.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

Delivery Scope

• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM & Business Systems content easier to apply after the session.

Candidate Profile

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Clear subject-matter credibility in CRM & Business Systems; prior exposure to multinational or enterprise audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in ERP consulting, systems implementation, enterprise process training, or user enablement, ideally with experience working with multinational clients or enterprise teams in Asia.

Next Step

The current requirement points to In-Person delivery and should suit someone comfortable supporting Multi-Session Programme projects.

We welcome interest from credible trainers who can demonstrate strong CRM & Business Systems delivery capability and a practical approach to corporate learning.