For upcoming CRM & Business Systems briefs, we are looking for a strong Capability Building Specialist who can engage professional audiences linked to Tehran and surrounding markets.

Role Overview

An upcoming client brief requires a capable specialist trainer who can lead CRM & Business Systems learning engagements for business users, operations teams, and functional stakeholders in Tehran, Iran, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients support systems enablement, process execution, and user adoption.

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

What You Will Support

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM & Business Systems content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM & Business Systems training sessions for client teams linked to Tehran and wider Asia.

What We Are Looking For

• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.

Relevant practitioner-level experience in CRM & Business Systems; strong facilitation and stakeholder communication; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to ERP consulting, systems implementation, enterprise process training, or user enablement, along with experience working with managers, professional learners, or client-facing business teams.

Apply / Express Interest

The current requirement points to In-Person delivery and should suit someone comfortable supporting Short Series projects.

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.