Makati Senior Facilitator – CRM & Business Systems

We are building our pool of trusted professionals for CRM & Business Systems delivery and are now seeking a strong Senior Facilitator for client needs connected to Makati and Asia.

Position Summary

This opportunity is targeted at a strong facilitator with proven CRM & Business Systems expertise and experience supporting business users, operations teams, and functional stakeholders across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

The role is intended for trainers who can move comfortably between subject expertise, stakeholder discussion, and practical learner application. Sessions should remain relevant to real workplace use rather than abstract theory.

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Short Series projects.

What Success Looks Like

  • Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
  • Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
  • Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
  • Use practical case studies, scenarios, tools, or workflows to make CRM & Business Systems content easier to apply after the session.
  • Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
  • Deliver structured CRM & Business Systems training sessions for client teams linked to Makati and wider Asia.

Who This Would Suit

Demonstrable expertise in CRM & Business Systems; confidence running workshops, training, or advisory sessions for corporate audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; comfortable working in remote / virtual environments.

Ideal candidates will have worked across ERP consulting, systems implementation, enterprise process training, or user enablement, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

  • A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
  • Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
  • Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Job Title: Makati Senior Facilitator – CRM & Business Systems

Category: ERP Solutions

Expertise Area: CRM & Business Systems

Location Focus: Makati, Philippines

Delivery Mode: Remote / Virtual

Location Scope: Global / Worldwide and Remote / Virtual

Experience Level: Senior

Engagement Type: Short Series

How To Apply

We welcome interest from credible trainers who can demonstrate strong CRM & Business Systems delivery capability and a practical approach to corporate learning.

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