We are seeking a delivery-ready Subject Matter Trainer with proven CRM & Business Systems capability for assignments connected to Ulaanbaatar, Mongolia, and broader Asia.

Role Overview

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

An upcoming client brief requires a capable trainer who can lead CRM & Business Systems learning engagements for business users, operations teams, and functional stakeholders in Ulaanbaatar, Mongolia, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients support systems enablement, process execution, and user adoption.

What You Will Support

From an operational perspective, the assignment is best viewed as Short Series work delivered primarily in a In-Person environment.

• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM & Business Systems content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM & Business Systems training sessions for client teams linked to Ulaanbaatar and wider Asia.

What We Are Looking For

Relevant practitioner-level experience in CRM & Business Systems; strong facilitation and stakeholder communication; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to structure sessions that balance concept, discussion, and application.

• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM & Business Systems with evidence of practical business or corporate application.
• Availability for project-based work linked to Ulaanbaatar, Mongolia, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.

Preferred candidates will bring exposure to ERP consulting, systems implementation, enterprise process training, or user enablement, along with experience working with managers, professional learners, or client-facing business teams.

Apply / Express Interest

We welcome interest from credible trainers who can demonstrate strong CRM & Business Systems delivery capability and a practical approach to corporate learning.