A current stream of client demand has created an opportunity for a commercially credible Learning & Development Consultant in CRM Adoption for assignments associated with Guangzhou and the wider Asian market.

Brief Overview

Client is seeking an experienced consultant to deliver CRM Adoption training for business users, operations teams, and functional stakeholders across Asia. The assignment suits a commercially credible facilitator who can help clients support systems enablement, process execution, and user adoption.

The role is intended for trainers who can move comfortably between subject expertise, stakeholder discussion, and practical learner application. Sessions should remain relevant to real workplace use rather than abstract theory.

Core Responsibilities

• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Candidate Background

• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.

Strong practical expertise in CRM Adoption; prior experience delivering corporate learning or facilitation engagements; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; able to tailor delivery for adult learners and client stakeholders.

Strong fit for consultants, trainers, or practitioners with experience in ERP consulting, systems implementation, enterprise process training, or user enablement and a track record of supporting professional capability-building initiatives.

Expression of Interest

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Consulting requirement.

Professionals with relevant CRM Adoption capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.