This brief is aimed at an experienced Senior Facilitator with real depth in CRM Adoption and the ability to support client-facing delivery linked to Lucknow.

Role Overview

This opportunity is targeted at a strong facilitator with proven CRM Adoption expertise and experience supporting business users, operations teams, and functional stakeholders across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Short Series projects.

What You Will Support

• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM Adoption training sessions for client teams linked to Lucknow and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.

What We Are Looking For

Demonstrable expertise in CRM Adoption; confidence running workshops, training, or advisory sessions for corporate audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; comfortable working in remote / virtual environments.

Ideal candidates will have worked across ERP consulting, systems implementation, enterprise process training, or user enablement, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM Adoption with evidence of practical business or corporate application.
• Availability for project-based work linked to Lucknow, India, and wider Asia where relevant.

Apply / Express Interest

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.