We are seeking a delivery-ready Subject Matter Trainer with proven CRM Adoption capability for assignments connected to Hangzhou, China, and broader Asia.

Role Overview

This scheduled role is suited to a delivery-focused trainer with hands-on CRM Adoption credibility and experience working with business users, operations teams, and functional stakeholders in Hangzhou, China, and across Asia. The work centres on practical application, learner confidence, and helping clients support systems enablement, process execution, and user adoption.

The assignment requires a trainer who can structure material clearly, manage professional audiences confidently, and adapt delivery to different sectors, teams, and levels of experience.

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Multi-Session Programme projects.

What You Will Support

• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make CRM Adoption content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured CRM Adoption training sessions for client teams linked to Hangzhou and wider Asia.

What We Are Looking For

Clear subject-matter credibility in CRM Adoption; prior exposure to multinational or enterprise audiences; practical systems knowledge, strong process understanding, and the ability to translate configuration or workflow into user-friendly learning; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in ERP consulting, systems implementation, enterprise process training, or user enablement, ideally with experience working with multinational clients or enterprise teams in Asia.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in CRM Adoption with evidence of practical business or corporate application.

Apply / Express Interest

If your background aligns with this brief, please apply with an overview of your CRM Adoption experience, training track record, and preferred delivery model.