Client demand in Customer Service English continues to develop, and we are adding capable Training Consultant profiles for work tied to Phnom Penh and regional corporate teams.

Opportunity Overview

We are building our pool of trusted consultants for Customer Service English assignments across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients improve professional communication quality in international business settings.

The role is intended for trainers who can move comfortably between subject expertise, stakeholder discussion, and practical learner application. Sessions should remain relevant to real workplace use rather than abstract theory.

Delivery is expected to take place in a Remote / Virtual format, with the engagement currently framed as Consulting support.

Key Areas of Responsibility

• Deliver structured Customer Service English training sessions for client teams linked to Phnom Penh and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Preferred Background

Hands-on credibility in Customer Service English; experience facilitating learning for business teams; excellent communication quality, learner sensitivity, and experience supporting business communication improvement; able to adapt delivery style, examples, and exercises to different participant groups.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes corporate language training, international communication, or workplace English programmes in corporate or enterprise environments.

• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Register Your Interest

We welcome interest from credible trainers who can demonstrate strong Customer Service English delivery capability and a practical approach to corporate learning.