Ultimahub is expanding its trainer network for Customer Service English and is looking for a credible Client-Facing Trainer who can support assignments linked to Davao and wider regional demand.

Brief Overview

This scheduled role is suited to a delivery-focused trainer with hands-on Customer Service English credibility and experience working with international teams, managers, and professional learners across Asia. The work centres on practical application, learner confidence, and helping clients improve professional communication quality in international business settings.

This opportunity is best suited to practitioners who can deliver credible learning interventions while maintaining pace, clarity, and client trust across live sessions and preparation stages.

Delivery is expected to take place in a Hybrid format, with the engagement currently framed as One-Off Assignment support.

Core Responsibilities

• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Service English content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Service English training sessions for client teams linked to Davao and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.

Candidate Background

Clear subject-matter credibility in Customer Service English; prior exposure to multinational or enterprise audiences; excellent communication quality, learner sensitivity, and experience supporting business communication improvement; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in corporate language training, international communication, or workplace English programmes, ideally with experience working with multinational clients or enterprise teams in Asia.

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.

Expression of Interest

If your background aligns with this brief, please apply with an overview of your Customer Service English experience, training track record, and preferred delivery model.