This opportunity is suited to a practical Training Programme Manager who can translate Quality & Service Operations knowledge into clear business outcomes for assignments linked to Phnom Penh.

Position Summary

The work is likely to involve practical corporate learning, facilitation, and knowledge transfer rather than purely theoretical instruction. We are prioritising trainers who can keep sessions structured, commercially relevant, and aligned with the client brief.

This scheduled role is suited to a delivery-focused training programme manager with hands-on Quality & Service Operations credibility and experience working with operations teams, project stakeholders, and process owners in Phnom Penh, Cambodia, and across Asia. The work centres on practical application, learner confidence, and helping clients improve process discipline, service reliability, and operational performance.

What Success Looks Like

From an operational perspective, the assignment is best viewed as Multi-Session Programme work delivered primarily in a In-Person environment.

• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Who This Would Suit

Clear subject-matter credibility in Quality & Service Operations; prior exposure to multinational or enterprise audiences; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; confident supporting learners with practical examples, tools, and Q&A.

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Quality & Service Operations with evidence of practical business or corporate application.

Best suited to professionals with backgrounds in operations improvement, project delivery, procurement, quality, or supply chain capability building, ideally with experience working with multinational clients or enterprise teams in Asia.

How To Apply

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.