Ultimahub is expanding its trainer network for Quality & Service Operations and is looking for a credible Lead Learning Consultant who can support assignments linked to Astana and wider regional demand.

Position Summary

This opportunity is targeted at a strong consultant with proven Quality & Service Operations expertise and experience supporting operations teams, project stakeholders, and process owners across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

What Success Looks Like

• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.

Who This Would Suit

• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.

Demonstrable expertise in Quality & Service Operations; confidence running workshops, training, or advisory sessions for corporate audiences; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; comfortable working in in-person environments.

Ideal candidates will have worked across operations improvement, project delivery, procurement, quality, or supply chain capability building, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

How To Apply

Delivery is expected to take place in a In-Person format, with the engagement currently framed as Multi-Session Programme support.

Suitable candidates should apply with a concise summary of relevant expertise, client-facing delivery experience, and current availability for assignments of this nature.