Ultimahub is expanding its trainer network for Quality & Service Operations and is looking for a credible Subject Matter Trainer who can support assignments linked to Istanbul and wider regional demand.

Opportunity Overview

This opportunity is targeted at a strong trainer with proven Quality & Service Operations expertise and experience supporting operations teams, project stakeholders, and process owners across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

We expect this work to suit trainers who are organised, responsive, and comfortable shaping delivery around business context, participant maturity, and operational realities.

Key Areas of Responsibility

• Use practical case studies, scenarios, tools, or workflows to make Quality & Service Operations content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Quality & Service Operations training sessions for client teams linked to Istanbul and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.

Preferred Background

• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in In-Person settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

Demonstrable expertise in Quality & Service Operations; confidence running workshops, training, or advisory sessions for corporate audiences; strong operational credibility, structured thinking, and the ability to link process content to workplace execution; comfortable working in in-person environments.

Ideal candidates will have worked across operations improvement, project delivery, procurement, quality, or supply chain capability building, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

Register Your Interest

Delivery is expected to take place in a In-Person format, with the engagement currently framed as Multi-Session Programme support.

If your background aligns with this brief, please apply with an overview of your Quality & Service Operations experience, training track record, and preferred delivery model.