We are interested in hearing from experienced Contract Training Facilitator professionals who can deliver Customer Relationship Management training for organisations operating in and around Ho Chi Minh City.

Opportunity Overview

This scheduled role is suited to a delivery-focused facilitator with hands-on Customer Relationship Management credibility and experience working with commercial teams, account managers, and customer-facing staff in Ho Chi Minh City, Vietnam, and across Asia. The work centres on practical application, learner confidence, and helping clients raise commercial effectiveness, client engagement, and sales execution.

Assignments may range from focused workshops to short capability programmes, depending on the client scope, learner profile, and delivery context. The strongest candidates will be able to adapt content without losing clarity or commercial relevance.

Key Areas of Responsibility

• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Preferred Background

• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Relationship Management with evidence of practical business or corporate application.
• Availability for project-based work linked to Ho Chi Minh City, Vietnam, and wider Asia where relevant.

Clear subject-matter credibility in Customer Relationship Management; prior exposure to multinational or enterprise audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; confident supporting learners with practical examples, tools, and Q&A.

Best suited to professionals with backgrounds in sales enablement, account management, customer success, or negotiation programmes, ideally with experience working with multinational clients or enterprise teams in Asia.

Register Your Interest

The expected delivery mode for this brief is Hybrid, and the role should be approached as a Multi-Session Programme requirement.

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.