We are interested in hearing from experienced Training Consultant professionals who can deliver Customer Relationship Management training for organisations operating in and around Da Nang.

Role Overview

This opportunity is best suited to practitioners who can deliver credible learning interventions while maintaining pace, clarity, and client trust across live sessions and preparation stages.

An upcoming client brief requires a capable consultant who can lead Customer Relationship Management learning engagements for commercial teams, account managers, and customer-facing staff in Da Nang, Vietnam, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients raise commercial effectiveness, client engagement, and sales execution.

What You Will Support

Delivery is expected to take place in a Hybrid format, with the engagement currently framed as Consulting support.

• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Relationship Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Relationship Management training sessions for client teams linked to Da Nang and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.

What We Are Looking For

Relevant practitioner-level experience in Customer Relationship Management; strong facilitation and stakeholder communication; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to structure sessions that balance concept, discussion, and application.

• Availability for project-based work linked to Da Nang, Vietnam, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.

Preferred candidates will bring exposure to sales enablement, account management, customer success, or negotiation programmes, along with experience working with managers, professional learners, or client-facing business teams.

Apply / Express Interest

If your background aligns with this brief, please apply with an overview of your Customer Relationship Management experience, training track record, and preferred delivery model.