We are seeking a delivery-ready Training Programme Manager with proven Customer Relationship Management capability for assignments connected to Bangkok, Thailand, and broader Asia.

Brief Overview

An upcoming client brief requires a capable training programme manager who can lead Customer Relationship Management learning engagements for commercial teams, account managers, and customer-facing staff in Bangkok, Thailand, and across Asia. Success in the role depends on practical facilitation, business relevance, and the ability to help clients raise commercial effectiveness, client engagement, and sales execution.

We expect this work to suit trainers who are organised, responsive, and comfortable shaping delivery around business context, participant maturity, and operational realities.

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Multi-Session Programme projects.

Core Responsibilities

• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Relationship Management content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Relationship Management training sessions for client teams linked to Bangkok and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.

Candidate Background

Relevant practitioner-level experience in Customer Relationship Management; strong facilitation and stakeholder communication; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to structure sessions that balance concept, discussion, and application.

Preferred candidates will bring exposure to sales enablement, account management, customer success, or negotiation programmes, along with experience working with managers, professional learners, or client-facing business teams.

• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
• Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
• Proven subject-matter credibility in Customer Relationship Management with evidence of practical business or corporate application.

Expression of Interest

Professionals with relevant Customer Relationship Management capability are invited to share their background, availability, and examples of previous delivery in comparable corporate settings.