Client demand in Customer Success continues to develop, and we are adding capable Contract Training Facilitator profiles for work tied to Abu Dhabi and regional corporate teams.

Position Summary

This opportunity is targeted at a strong facilitator with proven Customer Success expertise and experience supporting commercial teams, account managers, and customer-facing staff across Asia. The brief focuses on practical delivery, stakeholder alignment, and high-quality learner engagement.

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

What Success Looks Like

• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
• Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
• Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.
• Use practical case studies, scenarios, tools, or workflows to make Customer Success content easier to apply after the session.

Who This Would Suit

• Availability for project-based work linked to Abu Dhabi, United Arab Emirates, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Remote / Virtual settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.

Demonstrable expertise in Customer Success; confidence running workshops, training, or advisory sessions for corporate audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; comfortable working in remote / virtual environments.

Ideal candidates will have worked across sales enablement, account management, customer success, or negotiation programmes, with the credibility to engage client stakeholders and deliver practical learning outcomes for business audiences.

How To Apply

From an operational perspective, the assignment is best viewed as Short Series work delivered primarily in a Remote / Virtual environment.

We welcome interest from credible trainers who can demonstrate strong Customer Success delivery capability and a practical approach to corporate learning.