We are building our pool of trusted professionals for Customer Success delivery and are now seeking a strong Senior Facilitator for client needs connected to Lahore and Asia.

Position Summary

The requirement is centred on delivery quality, participant engagement, and the ability to align learning interventions with organisational priorities. Client-facing credibility will matter throughout the engagement.

We are building our pool of trusted facilitators for Customer Success assignments in Lahore, Pakistan, and across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients raise commercial effectiveness, client engagement, and sales execution.

What Success Looks Like

The current requirement points to Remote / Virtual delivery and should suit someone comfortable supporting Short Series projects.

• Deliver structured Customer Success training sessions for client teams linked to Lahore and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
• Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
• Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
• Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.

Who This Would Suit

Hands-on credibility in Customer Success; experience facilitating learning for business teams; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to adapt delivery style, examples, and exercises to different participant groups.

• Comfort operating in Remote / Virtual settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
• Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes sales enablement, account management, customer success, or negotiation programmes in corporate or enterprise environments.

How To Apply

If this assignment fits your profile, please submit details of your facilitation experience, subject focus, and the types of client groups you typically support.