Tel Aviv Subject Matter Trainer – Customer Success

This role supports the growth of our Customer Success trainer pool and would suit a credible Subject Matter Trainer available for assignments associated with Tel Aviv.

Opportunity Overview

Assignments may range from focused workshops to short capability programmes, depending on the client scope, learner profile, and delivery context. The strongest candidates will be able to adapt content without losing clarity or commercial relevance.

This scheduled role is suited to a delivery-focused trainer with hands-on Customer Success credibility and experience working with commercial teams, account managers, and customer-facing staff across Asia. The work centres on practical application, learner confidence, and helping clients raise commercial effectiveness, client engagement, and sales execution.

Key Areas of Responsibility

From an operational perspective, the assignment is best viewed as One-Off Assignment work delivered primarily in a Hybrid environment.

  • Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.
  • Translate complex ideas into practical guidance, examples, and decision-making frameworks that participants can use in the workplace.
  • Support participants with examples, clarifications, and implementation guidance that reduce the gap between theory and day-to-day application.
  • Refine materials where needed so the programme remains current, usable, and appropriate for the target audience.
  • Adapt delivery to the client brief, participant seniority, and the sector context without losing clarity or pace.
  • Keep the learning intervention aligned with business priorities, not just topic coverage, so the work delivers visible value to the client.

Preferred Background

Clear subject-matter credibility in Customer Success; prior exposure to multinational or enterprise audiences; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; confident supporting learners with practical examples, tools, and Q&A.

  • Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.
  • Confidence working with client stakeholders and adjusting delivery to different business contexts, sectors, and learner groups.
  • Previous experience delivering training, workshops, facilitation, coaching, or advisory work for professional audiences.
  • Proven subject-matter credibility in Customer Success with evidence of practical business or corporate application.

Best suited to professionals with backgrounds in sales enablement, account management, customer success, or negotiation programmes, ideally with experience working with multinational clients or enterprise teams in Asia.

Job Title: Tel Aviv Subject Matter Trainer – Customer Success

Category: Sales

Expertise Area: Customer Success

Location Focus: Tel Aviv, Israel

Delivery Mode: Hybrid

Location Scope: Asia and Remote / Virtual

Experience Level: Senior

Engagement Type: One-Off Assignment

Register Your Interest

We welcome interest from credible trainers who can demonstrate strong Customer Success delivery capability and a practical approach to corporate learning.

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