This opportunity is suited to a practical Client-Facing Trainer who can translate Customer Success knowledge into clear business outcomes for assignments linked to Busan.

Assignment Overview

We are building our pool of trusted trainers for Customer Success assignments in Busan, South Korea, and across Asia. The role would suit a practitioner who can tailor content to client context, learner level, and business objectives while helping clients raise commercial effectiveness, client engagement, and sales execution.

This brief is designed for professionals who can balance subject-matter depth with applied facilitation. Strong judgement, audience awareness, and the ability to keep training outcome-focused will be important.

Delivery Scope

• Use practical case studies, scenarios, tools, or workflows to make Customer Success content easier to apply after the session.
• Facilitate discussion, questions, and applied exercises in a way that keeps learning commercially relevant and outcome-focused.
• Deliver structured Customer Success training sessions for client teams linked to Busan and wider Asia.
• Maintain strong session control, learner engagement, and professional delivery standards across preparation and live facilitation.
• Coordinate effectively with client stakeholders and internal contacts on objectives, timelines, and expected learner outcomes.

Candidate Profile

• Availability for project-based work linked to Busan, South Korea, and wider Asia where relevant.
• Good judgement around pacing, audience engagement, and the balance between technical depth and usability.
• Comfort operating in Hybrid settings and handling the logistical realities of live corporate delivery.
• A professional background that supports credibility with enterprise, multinational, or client-facing training audiences.
• Strong communication and facilitation skills, including the ability to explain complex material in a clear and applied way.

Hands-on credibility in Customer Success; experience facilitating learning for business teams; strong commercial credibility, facilitation energy, and the ability to improve live selling behaviour; able to adapt delivery style, examples, and exercises to different participant groups.

A good fit for independent trainers, consultants, or internal capability specialists whose background includes sales enablement, account management, customer success, or negotiation programmes in corporate or enterprise environments.

Next Step

The current requirement points to Hybrid delivery and should suit someone comfortable supporting Short Series projects.

We welcome interest from credible trainers who can demonstrate strong Customer Success delivery capability and a practical approach to corporate learning.