Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in New Taipei (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in New Taipei that want sharper execution discipline, clearer judgement, and improved on-the-job implementation.
Moving beyond theory, the programme addresses the practical side of Coaching & Mentoring: how it works in live settings, where most teams underperform, and how to translate the learning into immediate action across roles and teams.
Audience
- team leaders involved in hiring, development, engagement, or performance
- managers who need stronger people-management foundations
- HR professionals and people managers
- L&D, talent, and culture teams
- professionals supporting workforce capability and employee experience
Learning Outcomes
- support stronger employee experience and manager capability
- use coaching or mentoring conversations more effectively to support growth and accountability
- improve consistency, fairness, and communication in people processes
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- use actionable toolkits, questions, and planning tools
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- stronger capability in hiring, development, engagement, or retention
- improved consistency across teams and managers
- stronger development conversations and better growth support across teams
- clearer expectations, conversations, and follow-through
- better alignment between people practice and business needs
- better people management quality and employee experience
What’s Included
- toolkits, frameworks, and discussion exercises
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- materials that support post-course application
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. The group composition can be adapted based on seniority, department, and business requirements.
2. Can the course be tailored for our organisation in New Taipei?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Generally, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in New Taipei, via live virtual classroom, or as a private session for organisations across Taiwan and the Asia-Pacific region.