Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Amman (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Amman that want more consistent delivery, clearer judgement, and stronger real-world usage.
This is not a theoretical overview. The course examines how Coaching & Mentoring applies in real work, what proper application means in practice, where typical weaknesses occur, and how to put the learning into practice straight away from day one.
Audience
- managers who need stronger people-management foundations
- professionals supporting workforce capability and employee experience
- HR professionals and people managers
- L&D, talent, and culture teams
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- recognise common people risks and process gaps
- support stronger employee experience and manager capability
- use hands-on methodologys, questions, and planning tools
- align actions more effectively with organisational priorities and culture
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- use coaching or mentoring conversations more effectively to support growth and accountability
- improve consistency, fairness, and communication in people processes
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- stronger development conversations and better growth support across teams
- stronger capability in hiring, development, engagement, or retention
- better people management quality and employee experience
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
- better alignment between people practice and business needs
What’s Included
- examples focused on real employee and team situations
- toolkits, frameworks, and discussion exercises
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Amman?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Amman, as a live virtual session, or as a private corporate programme for teams across Jordan and the Middle East.