Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching for Managers so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching for Managers Training Course in Astana, participants build practical capability in Coaching for Managers with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Astana that want improved operational delivery, clearer judgement, and improved on-the-job implementation.
Moving beyond theory, the programme addresses the practical side of Coaching for Managers: how it works in live settings, where frequent challenges arise, and how to put the learning into practice straight away across roles and teams.
Audience
- HR professionals and people managers
- managers who need stronger people-management foundations
- professionals supporting workforce capability and employee experience
- team leaders involved in hiring, development, engagement, or performance
- L&D, talent, and culture teams
- current or aspiring managers who need stronger day-to-day leadership capability
Learning Outcomes
- recognise common people risks and process gaps
- improve consistency, fairness, and communication in people processes
- support stronger employee experience and manager capability
- use actionable toolkits, questions, and planning tools
- use coaching or mentoring conversations more effectively to support growth and accountability
- align actions more effectively with organisational priorities and culture
- apply stronger practice in Coaching for Managers across day-to-day people decisions
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better alignment between people practice and business needs
- better people management quality and employee experience
- stronger development conversations and better growth support across teams
- stronger capability in hiring, development, engagement, or retention
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
What’s Included
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
- examples focused on real employee and team situations
FAQs
1. Who should attend this Coaching for Managers course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Coaching for Managers. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Astana?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. Choose from in-person sessions in Astana, live online delivery, or private corporate training for teams based in Kazakhstan and Central Asia.