Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Diversity, Equity & Inclusion so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Diversity, Equity & Inclusion Training Course in Ulaanbaatar, participants build practical capability in Diversity, Equity & Inclusion with focus on inclusive behaviour, belonging, and culture-building through everyday practice. The programme is designed for organisations in Ulaanbaatar that want better execution quality, clearer judgement, and more reliable workplace adoption.
Instead of abstract concepts, this course concentrates on applied Diversity, Equity & Inclusion in the workplace: how skilled application looks in practice, where performance gaps tend to surface, and how to translate the learning into immediate action after the session.
Audience
- managers who need stronger people-management foundations
- professionals supporting workforce capability and employee experience
- L&D, talent, and culture teams
- HR professionals and people managers
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- improve consistency, fairness, and communication in people processes
- recognise barriers to inclusion and apply more inclusive behaviours in daily work
- support stronger employee experience and manager capability
- use applied frameworks, questions, and planning tools
- apply stronger practice in diversity, equity & inclusion across day-to-day people decisions
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
Agenda / Modules
Module 1: Inclusion foundations
- what inclusion and culture mean in workplace practice
- why everyday behaviour shapes belonging and engagement
- difference between intention and impact
Module 2: Bias, behaviour, and everyday impact
- bias, assumptions, and patterns that affect fairness
- how exclusion can appear in routine work situations
- recognising risks in communication, hiring, or team interaction
Module 3: Inclusive communication and decision-making
- inclusive language, meeting behaviour, and decision process
- creating participation and psychological safety
- making everyday interactions more equitable and respectful
Module 4: Team culture and leadership actions
- role of managers and team members in culture building
- modelling behaviour and setting norms
- responding constructively when issues arise
Module 5: Reinforcement and commitment
- practical commitments and reinforcement actions
- moving from awareness to behaviour change
- how to sustain better habits after the course
Business Benefits
- better alignment between people practice and business needs
- improved consistency across teams and managers
- more inclusive team behaviour and stronger culture-building practice
- better people management quality and employee experience
- clearer expectations, conversations, and follow-through
- stronger capability in hiring, development, engagement, or retention
What’s Included
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
- examples focused on real employee and team situations
- interactive workshop with practical manager and HR scenarios
FAQs
1. Who should attend this Diversity, Equity & Inclusion course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in diversity, equity & inclusion. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Ulaanbaatar?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Ulaanbaatar, live online sessions, and tailored corporate programmes for teams throughout Mongolia and East Asia.