Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Qingdao, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Qingdao that want better execution quality, clearer judgement, and stronger real-world usage.
Moving beyond theory, the programme addresses the practical side of Performance Management: how it works in live settings, where standard pitfalls emerge, and how to translate the learning into immediate action across roles and teams.
Audience
- managers who need stronger people-management foundations
- L&D, talent, and culture teams
- professionals supporting workforce capability and employee experience
- team leaders involved in hiring, development, engagement, or performance
- HR professionals and people managers
Learning Outcomes
- run clearer performance conversations and handle expectations more constructively
- align actions more effectively with organisational priorities and culture
- use actionable toolkits, questions, and planning tools
- apply stronger practice in Performance Management across day-to-day people decisions
- support stronger employee experience and manager capability
- improve consistency, fairness, and communication in people processes
- recognise common people risks and process gaps
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- better people management quality and employee experience
- better goal clarity, feedback quality, and manager accountability in performance discussions
- stronger capability in hiring, development, engagement, or retention
- better alignment between people practice and business needs
- improved consistency across teams and managers
- clearer expectations, conversations, and follow-through
What’s Included
- materials that support post-course application
- interactive workshop with practical manager and HR scenarios
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
- examples focused on real employee and team situations
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Qingdao?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Generally, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Qingdao, live online sessions, and tailored corporate programmes for teams throughout China and the wider Asia-Pacific region.