Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Performance Management so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Performance Management Training Course in Phnom Penh, participants build practical capability in Performance Management with focus on goal clarity, feedback, accountability, and development through performance conversations. The programme is designed for organisations in Phnom Penh that want enhanced implementation capability, clearer judgement, and stronger real-world usage.
Instead of abstract concepts, this course concentrates on applied Performance Management in the workplace: what strong practice involves, where most teams underperform, and how to translate the learning into immediate action after the session.
Audience
- managers who need stronger people-management foundations
- HR professionals and people managers
- team leaders involved in hiring, development, engagement, or performance
- L&D, talent, and culture teams
- professionals supporting workforce capability and employee experience
Learning Outcomes
- improve consistency, fairness, and communication in people processes
- apply stronger practice in Performance Management across day-to-day people decisions
- support stronger employee experience and manager capability
- align actions more effectively with organisational priorities and culture
- run clearer performance conversations and handle expectations more constructively
- use applied frameworks, questions, and planning tools
- recognise common people risks and process gaps
Agenda / Modules
Module 1: Performance management foundations
- purpose of Performance Management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- stronger capability in hiring, development, engagement, or retention
- better goal clarity, feedback quality, and manager accountability in performance discussions
- better alignment between people practice and business needs
- clearer expectations, conversations, and follow-through
- better people management quality and employee experience
- improved consistency across teams and managers
What’s Included
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
FAQs
1. Who should attend this Performance Management course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Management. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Phnom Penh?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Usually, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Phnom Penh, via live virtual classroom, or as a private session for organisations across Cambodia and Southeast Asia.