Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Coaching & Mentoring so leaders can guide people more effectively and handle everyday management situations with confidence. In this Coaching & Mentoring Training Course in Shanghai (Leadership & Management), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Shanghai that want improved operational delivery, clearer judgement, and better day-to-day application.
Moving beyond theory, the programme addresses the practical side of Coaching & Mentoring: how it works in live settings, where frequent challenges arise, and how to implement what they learn right away across roles and teams.
Audience
- high-potential professionals moving into leadership roles
- leaders who need stronger consistency in communication, accountability, and coaching
- new and experienced managers
- team leaders and supervisors
- functional managers responsible for performance and people development
Learning Outcomes
- translate leadership intent into day-to-day action
- improve team coordination, motivation, and follow-through
- handle performance, feedback, and accountability conversations more effectively
- recognise common management mistakes and respond more constructively
- use coaching or mentoring conversations more effectively to support growth and accountability
- apply practical management approaches in live team situations
- set expectations and communicate with greater clarity
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- improved confidence in challenging management situations
- better engagement and performance conversations
- stronger development conversations and better growth support across teams
- more consistent people management across teams
- clearer expectations, communication, and accountability
- stronger manager capability and team leadership quality
What’s Included
- optional tailoring to management level, function, or team context
- tools and frameworks for everyday leadership and people decisions
- materials that support application after the course
- manager-focused workshop with practical scenarios and discussion
- reflection exercises and action planning
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Shanghai?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. This course can be taken in person in Shanghai, via live virtual classroom, or as a private session for organisations across China and the wider Asia-Pacific region.