Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Performance Conversations so leaders can guide people more effectively and handle everyday management situations with confidence. In this Performance Conversations Training Course in Hong Kong, participants build practical capability in Performance Conversations with focus on goal clarity, feedback, accountability, and development through Performance Conversations. The programme is designed for organisations in Hong Kong that want better execution quality, clearer judgement, and more reliable workplace adoption.
The programme goes beyond theory to explore how Performance Conversations works in practice — covering how skilled application looks in practice, where frequent challenges arise, and how participants can implement what they learn right away within their own teams.
Audience
- leaders who need stronger consistency in communication, accountability, and coaching
- high-potential professionals moving into leadership roles
- new and experienced managers
- team leaders and supervisors
- functional managers responsible for performance and people development
Learning Outcomes
- improve team coordination, motivation, and follow-through
- translate leadership intent into day-to-day action
- set expectations and communicate with greater clarity
- apply practical management approaches in live team situations
- handle performance, feedback, and accountability conversations more effectively
- run clearer Performance Conversations and handle expectations more constructively
- recognise common management mistakes and respond more constructively
Agenda / Modules
Module 1: Performance management foundations
- purpose of performance management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- improved confidence in challenging management situations
- clearer expectations, communication, and accountability
- stronger manager capability and team leadership quality
- more consistent people management across teams
- better goal clarity, feedback quality, and manager accountability in performance discussions
- better engagement and Performance Conversations
What’s Included
- manager-focused workshop with practical scenarios and discussion
- materials that support application after the course
- tools and frameworks for everyday leadership and people decisions
- optional tailoring to management level, function, or team context
- reflection exercises and action planning
FAQs
1. Who should attend this Performance Conversations course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Conversations. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in Hong Kong?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Hong Kong, live online sessions, and tailored corporate programmes for teams throughout Hong Kong and the Greater China region.