Summary
Managers shape performance, engagement, clarity, accountability, and team culture. This course develops practical management capability in Performance Conversations so leaders can guide people more effectively and handle everyday management situations with confidence. In this Performance Conversations Training Course in New Taipei, participants build practical capability in Performance Conversations with focus on goal clarity, feedback, accountability, and development through Performance Conversations. The programme is designed for organisations in New Taipei that want sharper execution discipline, clearer judgement, and improved on-the-job implementation.
Instead of abstract concepts, this course concentrates on applied Performance Conversations in the workplace: how skilled application looks in practice, where most teams underperform, and how to translate the learning into immediate action after the session.
Audience
- functional managers responsible for performance and people development
- leaders who need stronger consistency in communication, accountability, and coaching
- high-potential professionals moving into leadership roles
- team leaders and supervisors
- new and experienced managers
Learning Outcomes
- run clearer Performance Conversations and handle expectations more constructively
- translate leadership intent into day-to-day action
- recognise common management mistakes and respond more constructively
- improve team coordination, motivation, and follow-through
- handle performance, feedback, and accountability conversations more effectively
- apply practical management approaches in live team situations
- set expectations and communicate with greater clarity
Agenda / Modules
Module 1: Performance management foundations
- purpose of performance management beyond forms and ratings
- manager role in clarity, consistency, and fairness
- linking performance to goals and behaviour
Module 2: Setting expectations and goals
- setting expectations, priorities, and meaningful goals
- making standards observable and discussable
- avoiding vague or conflicting messages
Module 3: Feedback and review conversations
- giving balanced feedback and running review discussions
- preparing evidence and examples
- keeping the conversation productive and credible
Module 4: Handling gaps, resistance, and accountability
- addressing performance gaps, defensiveness, or avoidance
- using accountability without damaging trust
- documenting next steps appropriately
Module 5: Development and follow-through
- linking performance to coaching, development, and follow-through
- tracking actions over time
- building stronger manager habits after the course
Business Benefits
- more consistent people management across teams
- improved confidence in challenging management situations
- clearer expectations, communication, and accountability
- better engagement and Performance Conversations
- better goal clarity, feedback quality, and manager accountability in performance discussions
- stronger manager capability and team leadership quality
What’s Included
- reflection exercises and action planning
- tools and frameworks for everyday leadership and people decisions
- manager-focused workshop with practical scenarios and discussion
- materials that support application after the course
- optional tailoring to management level, function, or team context
FAQs
1. Who should attend this Performance Conversations course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in Performance Conversations. The cohort can be shaped around specific roles, seniority bands, and business objectives.
2. Can the course be tailored for our organisation in New Taipei?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Usually, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in New Taipei, live online sessions, and tailored corporate programmes for teams throughout Taiwan and the Asia-Pacific region.