Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Phnom Penh (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Phnom Penh that want enhanced implementation capability, clearer judgement, and stronger real-world usage.
Moving beyond theory, the programme addresses the practical side of Coaching & Mentoring: how it works in live settings, where frequent challenges arise, and how to apply new approaches from day one across roles and teams.
Audience
- team leaders involved in hiring, development, engagement, or performance
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- L&D, talent, and culture teams
- HR professionals and people managers
Learning Outcomes
- use coaching or mentoring conversations more effectively to support growth and accountability
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- improve consistency, fairness, and communication in people processes
- align actions more effectively with organisational priorities and culture
- support stronger employee experience and manager capability
- recognise common people risks and process gaps
- use applied frameworks, questions, and planning tools
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better alignment between people practice and business needs
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- improved consistency across teams and managers
- clearer expectations, conversations, and follow-through
- stronger development conversations and better growth support across teams
What’s Included
- materials that support post-course application
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- toolkits, frameworks, and discussion exercises
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. We can adjust the participant mix to reflect different functions, levels, and priorities.
2. Can the course be tailored for our organisation in Phnom Penh?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Phnom Penh, as a live virtual session, or as a private corporate programme for teams across Cambodia and Southeast Asia.