Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Taichung (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Taichung that want enhanced implementation capability, clearer judgement, and improved on-the-job implementation.
This is not a theoretical overview. The course examines how Coaching & Mentoring applies in real work, what effective practice means in practice, where frequent challenges arise, and how to apply new approaches from day one from day one.
Audience
- HR professionals and people managers
- managers who need stronger people-management foundations
- L&D, talent, and culture teams
- team leaders involved in hiring, development, engagement, or performance
- professionals supporting workforce capability and employee experience
Learning Outcomes
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
- support stronger employee experience and manager capability
- use coaching or mentoring conversations more effectively to support growth and accountability
- improve consistency, fairness, and communication in people processes
- use working frameworks, questions, and planning tools
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- better alignment between people practice and business needs
- improved consistency across teams and managers
- clearer expectations, conversations, and follow-through
- stronger development conversations and better growth support across teams
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
What’s Included
- toolkits, frameworks, and discussion exercises
- materials that support post-course application
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Taichung?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Typically, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include case-based activities, structured group work, reflective discussion, and applied learning tasks.
5. Can this be delivered virtually as well as in person?
Yes. We offer in-person delivery in Taichung, live online sessions, and tailored corporate programmes for teams throughout Taiwan and the Asia-Pacific region.