Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Ulaanbaatar (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Ulaanbaatar that want enhanced implementation capability, clearer judgement, and sustained practical application.
Rather than staying at theory level, the course focuses on how Coaching & Mentoring is used in day-to-day work, what successful adoption requires, where most teams underperform, and how participants can put the learning into practice straight away in their own roles and teams.
Audience
- HR professionals and people managers
- team leaders involved in hiring, development, engagement, or performance
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- L&D, talent, and culture teams
Learning Outcomes
- improve consistency, fairness, and communication in people processes
- recognise common people risks and process gaps
- use coaching or mentoring conversations more effectively to support growth and accountability
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- use structured approachs, questions, and planning tools
- support stronger employee experience and manager capability
- align actions more effectively with organisational priorities and culture
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- clearer expectations, conversations, and follow-through
- improved consistency across teams and managers
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- better alignment between people practice and business needs
- stronger development conversations and better growth support across teams
What’s Included
- toolkits, frameworks, and discussion exercises
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. Attendance criteria can flex depending on role type, experience level, and team context.
2. Can the course be tailored for our organisation in Ulaanbaatar?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Yes, in most situations. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include interactive exercises, applied case studies, group discussion, and reflection-based learning.
5. Can this be delivered virtually as well as in person?
Yes. Delivery options include in-person training in Ulaanbaatar, live virtual workshops, and bespoke corporate sessions for teams in Mongolia and East Asia.