Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in Coaching & Mentoring so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this Coaching & Mentoring Training Course in Xiamen (HR & Talent), participants build practical capability in Coaching & Mentoring with focus on development conversations, support, and capability building through structured guidance. The programme is designed for organisations in Xiamen that want better execution quality, clearer judgement, and improved on-the-job implementation.
Rather than staying at theory level, the course focuses on how Coaching & Mentoring is used in day-to-day work, what successful adoption requires, where frequent challenges arise, and how participants can implement what they learn right away in their own roles and teams.
Audience
- L&D, talent, and culture teams
- HR professionals and people managers
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- apply stronger practice in coaching & mentoring across day-to-day people decisions
- use coaching or mentoring conversations more effectively to support growth and accountability
- improve consistency, fairness, and communication in people processes
- support stronger employee experience and manager capability
- use actionable toolkits, questions, and planning tools
- align actions more effectively with organisational priorities and culture
- recognise common people risks and process gaps
Agenda / Modules
Module 1: Role and mindset
- difference between coaching, mentoring, directing, and advising
- when each approach is useful
- why mindset matters to development quality
Module 2: Listening and questioning
- building trust through listening and effective questions
- helping others think rather than simply telling
- staying focused on the other person’s goals and context
Module 3: Guiding development
- setting development goals and supporting reflection
- using structure to guide progress
- balancing support with challenge
Module 4: Feedback, accountability, and boundaries
- feedback, follow-through, and accountability
- managing boundaries and realistic expectations
- avoiding common coaching or mentoring mistakes
Module 5: Embedding the practice
- creating a repeatable practice within the team or function
- planning next conversations and support touchpoints
- turning the learning into consistent behaviour
Business Benefits
- stronger development conversations and better growth support across teams
- improved consistency across teams and managers
- better alignment between people practice and business needs
- better people management quality and employee experience
- stronger capability in hiring, development, engagement, or retention
- clearer expectations, conversations, and follow-through
What’s Included
- interactive workshop with practical manager and HR scenarios
- materials that support post-course application
- examples focused on real employee and team situations
- toolkits, frameworks, and discussion exercises
- optional tailoring to policy, culture, or people-process priorities
FAQs
1. Who should attend this Coaching & Mentoring course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in coaching & mentoring. The group composition can be adapted based on seniority, department, and business requirements.
2. Can the course be tailored for our organisation in Xiamen?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Usually, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include practical exercises, facilitated case analysis, individual reflection, and team-based application.
5. Can this be delivered virtually as well as in person?
Yes. Delivery options include in-person training in Xiamen, live virtual workshops, and bespoke corporate sessions for teams in China and the wider Asia-Pacific region.