Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in DEI & Culture so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this DEI & Culture Training Course in Astana, participants build practical capability in DEI & Culture with focus on inclusive behaviour, belonging, and culture-building through everyday practice. The programme is designed for organisations in Astana that want improved operational delivery, clearer judgement, and improved on-the-job implementation.
Moving beyond theory, the programme addresses the practical side of DEI & Culture: how it works in live settings, where typical weaknesses occur, and how to implement what they learn right away across roles and teams.
Audience
- team leaders involved in hiring, development, engagement, or performance
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- HR professionals and people managers
- L&D, talent, and culture teams
Learning Outcomes
- recognise common people risks and process gaps
- align actions more effectively with organisational priorities and culture
- apply stronger practice in dei & culture across day-to-day people decisions
- improve consistency, fairness, and communication in people processes
- recognise barriers to inclusion and apply more inclusive behaviours in daily work
- support stronger employee experience and manager capability
- use applied frameworks, questions, and planning tools
Agenda / Modules
Module 1: Inclusion foundations
- what inclusion and culture mean in workplace practice
- why everyday behaviour shapes belonging and engagement
- difference between intention and impact
Module 2: Bias, behaviour, and everyday impact
- bias, assumptions, and patterns that affect fairness
- how exclusion can appear in routine work situations
- recognising risks in communication, hiring, or team interaction
Module 3: Inclusive communication and decision-making
- inclusive language, meeting behaviour, and decision process
- creating participation and psychological safety
- making everyday interactions more equitable and respectful
Module 4: Team culture and leadership actions
- role of managers and team members in culture building
- modelling behaviour and setting norms
- responding constructively when issues arise
Module 5: Reinforcement and commitment
- practical commitments and reinforcement actions
- moving from awareness to behaviour change
- how to sustain better habits after the course
Business Benefits
- clearer expectations, conversations, and follow-through
- more inclusive team behaviour and stronger culture-building practice
- stronger capability in hiring, development, engagement, or retention
- better alignment between people practice and business needs
- improved consistency across teams and managers
- better people management quality and employee experience
What’s Included
- toolkits, frameworks, and discussion exercises
- examples focused on real employee and team situations
- materials that support post-course application
- interactive workshop with practical manager and HR scenarios
- optional tailoring to policy, culture, or people-process priorities
FAQs
1. Who should attend this DEI & Culture course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in dei & culture. Participant profiles can be tailored to match role level, function, and organisational needs.
2. Can the course be tailored for our organisation in Astana?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
In the majority of cases, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include collaborative tasks, scenario work, guided reflection, and trainer-led application exercises.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in Astana, as a live virtual session, or as a private corporate programme for teams across Kazakhstan and Central Asia.