Summary
People capability is shaped by how organisations hire, develop, engage, support, and retain talent. This course builds practical skill in DEI & Culture so managers and HR teams can improve consistency, employee experience, and workforce effectiveness. In this DEI & Culture Training Course in George Town, participants build practical capability in DEI & Culture with focus on inclusive behaviour, belonging, and culture-building through everyday practice. The programme is designed for organisations in George Town that want sharper execution discipline, clearer judgement, and stronger real-world usage.
The programme goes beyond theory to explore how DEI & Culture works in practice — covering what strong practice involves, where frequent challenges arise, and how participants can implement what they learn right away within their own teams.
Audience
- professionals supporting workforce capability and employee experience
- managers who need stronger people-management foundations
- HR professionals and people managers
- L&D, talent, and culture teams
- team leaders involved in hiring, development, engagement, or performance
Learning Outcomes
- support stronger employee experience and manager capability
- recognise common people risks and process gaps
- apply stronger practice in dei & culture across day-to-day people decisions
- use working frameworks, questions, and planning tools
- align actions more effectively with organisational priorities and culture
- recognise barriers to inclusion and apply more inclusive behaviours in daily work
- improve consistency, fairness, and communication in people processes
Agenda / Modules
Module 1: Inclusion foundations
- what inclusion and culture mean in workplace practice
- why everyday behaviour shapes belonging and engagement
- difference between intention and impact
Module 2: Bias, behaviour, and everyday impact
- bias, assumptions, and patterns that affect fairness
- how exclusion can appear in routine work situations
- recognising risks in communication, hiring, or team interaction
Module 3: Inclusive communication and decision-making
- inclusive language, meeting behaviour, and decision process
- creating participation and psychological safety
- making everyday interactions more equitable and respectful
Module 4: Team culture and leadership actions
- role of managers and team members in culture building
- modelling behaviour and setting norms
- responding constructively when issues arise
Module 5: Reinforcement and commitment
- practical commitments and reinforcement actions
- moving from awareness to behaviour change
- how to sustain better habits after the course
Business Benefits
- better alignment between people practice and business needs
- stronger capability in hiring, development, engagement, or retention
- better people management quality and employee experience
- improved consistency across teams and managers
- more inclusive team behaviour and stronger culture-building practice
- clearer expectations, conversations, and follow-through
What’s Included
- materials that support post-course application
- toolkits, frameworks, and discussion exercises
- interactive workshop with practical manager and HR scenarios
- examples focused on real employee and team situations
- optional tailoring to policy, culture, or people-process priorities
FAQs
1. Who should attend this DEI & Culture course?
This programme is designed for professionals, managers, and teams who need stronger practical capability in dei & culture. Participant profiles can be tailored to match role level, function, and organisational needs.
2. Can the course be tailored for our organisation in George Town?
Yes. The programme can be adapted to your industry, internal terminology, systems, policies, examples, and team challenges so the learning is more directly usable after the workshop.
3. Is this course suitable for mixed-function groups?
Generally, yes. The workshop can be run for a single function or for mixed groups where collaboration across roles is important.
4. Does the course include practical exercises?
Yes. Depending on the format, the course can include hands-on activities, scenario walkthroughs, group reflection, and facilitator-guided practice.
5. Can this be delivered virtually as well as in person?
Yes. The programme is available in person in George Town, as a live virtual session, or as a private corporate programme for teams across Malaysia and Southeast Asia.